Why is Change Management necessary?

Google’s Google Workspace is the answer to many of the 21st century’s productivity, communication, LMS and IT management needs. Making the shift can be daunting which makes the implementation of proper change management during the process even more important.

The deployment of new ICT services in any organisation can be filled with unknowns. These include productivity delay concerns, infrastructure and software compatibility issues, and even expectation management. This is where Opennetworks comes in. With over a decade experience in the deployment of Google Workspace, our Google Cloud Certified Professional Collaboration Engineers are at the ready to ensure the process follows industry best practice, is secure, and as efficient as possible.
Change Management is the act of preparing, supporting, and helping individuals, teams, and organizations in making organizational change. In the context of Google Workspace, this is essential in driving systemic digital transformation. This is largely because we are directly affecting the day-to-day workings of most – if not all – of your users.

Below are some common questions that we receive when it comes shifting to Google Workspace.

1. Why are we making this change?

Is it the cost savings? The proven collaboration tools? A change in company vision or direction? Giving context to a major technology shift is helpful in helping your users adjust and adopt.

2. What happens to my old systems?

Ensuring your users understand the planned evolution of legacy systems & timelines for new systems integration eases transition & boosts adoption readiness.

3. How will I be prepared in these new systems?

Success is proportional to preparation and your teams deserve the best in training & internal communications during large technology shifts. Let our expert change managers assist.

Our Google Workspace deployment and change management approach.

With change management we aim to reduce resistance to change by effectively communicating and answering the above questions and more, which in turn:

  • Reduces periods of coexistence with legacy systems
  • Limits holdouts and negativity due to confusion
  • Increases productivity and adoption

We do this by following a four-step approach which includes:

1. Understanding

We fully assess your current IT environment and future requirements alongside your teams, to get an understanding of the unique productivity challenges and goals of your organisation.

2. Planning

Using Google’s guidelines and industry best practice, we develop a rollout plan to efficiently deploy Google Workspace across your organisation, preempting issues by identifying project risks and dependencies that Google Workspace deployment can mitigate.

3. Collaborating

Our Google Workspace Deployment Specialists are highly experienced and will work with your team to handle any challenge that comes our way, auditing your users day-to-day usage to identify improvements that Google Workspace deployment can bring to the table.

4. Deployment

Go-live with Google Workspace throughout your organisation, including our change management and training services to empower your users and realise the benefits of Google Workspace.
Our individualised approach ensures that your shift to Google Workspace is secure, seamless, and efficient. Connect with one of our trained consultants to discuss your business requirements today!

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